Privacy Policy - Sections Jungle

Privacy Policy

Last Updated:

Effective Date:

1. Introduction

Sections Jungle ("we," "our," or "us") is a Shopify app that provides customizable code sections for online stores. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

2. Information We Collect

2.1 Merchant Information (Required for App Functionality)

We collect the following information from Shopify merchants who install our app:

  • Shop Information: Store domain (e.g., mystore.myshopify.com)
  • Authentication Data: Shopify access tokens, session information
  • User Account Details: First name, last name, email address, account owner status, locale, collaborator status
  • App Permissions: Scopes granted to our app (read_themes, write_themes, write_billing)

2.2 Purchase and Usage Data

  • Section Purchases: Which code sections you've purchased, purchase dates, prices paid
  • Theme Installations: Records of where and when you install our sections
  • App Usage: Basic usage statistics for app functionality

2.3 Technical Information

  • Session Data: Authentication tokens, expiration times, login status
  • App Performance: Basic error logs and connection status for troubleshooting

3. What We Do NOT Collect

We do NOT collect, store, or process:

  • Customer data from your store (end-user information)
  • Order details or customer purchase history
  • Payment card information (handled by Shopify)
  • Personal information beyond what's required for app functionality
  • Analytics or tracking data from your storefront

4. How We Use Your Information

4.1 Core App Functionality

  • Authentication: To verify your identity and maintain secure access
  • Section Management: To track your purchased sections and provide downloads
  • Billing: To process payments through Shopify's secure billing system
  • Support: To provide customer service and technical assistance

4.2 App Improvement

  • Performance Monitoring: To identify and fix technical issues
  • Feature Development: To understand how features are used and improve the app

5. Data Storage and Security

5.1 Storage Location

  • Primary Database: Supabase (hosted in secure cloud infrastructure)
  • Session Storage: Secure database with Row Level Security (RLS) enabled
  • File Storage: Supabase Storage for code section files

5.2 Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access Control: Strict role-based access with service role keys
  • Authentication: Shopify OAuth authentication required for all operations
  • Data Isolation: Each shop's data is isolated and secure

6. Third-Party Services

6.1 Essential Services

  • Shopify: For app hosting, authentication, and billing
  • Supabase: For database and file storage (with strict security policies)
  • Render: For app hosting and deployment

6.2 Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with the services listed above as necessary for app functionality.

7. Data Retention and Deletion

7.1 Retention Period

  • Active Accounts: Data retained while your app is installed
  • Uninstalled Apps: Data deleted within 30 days of uninstallation
  • Inactive Sessions: Automatically cleaned up after expiration

7.2 Your Rights

  • Data Access: You can request a copy of your data through Shopify's data request process
  • Data Deletion: Your data is automatically deleted when you uninstall the app
  • Account Deletion: Contact us to completely remove your account and data

8. Shopify Compliance

8.1 Webhook Compliance

We implement all required Shopify webhooks:

  • Customer Data Requests: We confirm we don't store customer data
  • Customer Data Deletion: We confirm no customer data exists to delete
  • Shop Data Deletion: We delete all your data when you uninstall

8.2 App Permissions

We only request the minimum permissions necessary:

  • read_themes: To view your current theme structure
  • write_themes: To install our sections into your themes
  • write_billing: To process payments for premium sections

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure all data transfers comply with applicable data protection laws and use appropriate safeguards.

10. Children's Privacy

Our app is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the Shopify app or via email.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@sectionsjungle.com
  • App Support: Through the Shopify app interface
  • Data Requests: Through Shopify's data request process

13. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your data based on:

  • Contract Performance: To provide the app services you requested
  • Legitimate Interest: To improve our app and provide support
  • Legal Obligation: To comply with Shopify's requirements and applicable laws

14. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal information)

This Privacy Policy is compliant with Shopify's requirements and covers all our data practices. We emphasize that we only collect minimal merchant data necessary for app functionality and do not access customer data from stores.